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For Australian Customers, please refer to the Voltex Electrical privacy policy available on Voltex Electrical's Australian website https://www.voltexelectrical.com.au/t-privacy.aspx.
For New Zealand Customers, please refer to the NZ Voltex Electrical privacy policy available on Voltex Electrical's New Zealand based website https://voltexelectrical.co.nz/t-privacy.aspx.
If a dispute arises between Customers using Voltex Share, the Customer acknowledges and agrees to release Voltex Electrical from any and all claims, demands and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.
By engaging with Voltex by telephone, you acknowledge and agree that your calls may be monitored and/or recorded for training, quality assurance, and compliance purposes. Any recordings are handled in accordance with our Privacy Policy and relevant Australian & New Zealand privacy and telecommunications laws. If you do not wish to have your call recorded, please notify our team member at the beginning of the call.
When you communicate with Voltex by telephone, we may record or monitor the call for training, quality assurance, and compliance purposes. These recordings are treated as personal information under this Privacy Policy. They are stored securely, with access restricted to authorised staff or approved service providers under confidentiality obligations and are deleted when no longer required. Recordings are not used for marketing purposes.
As part of these principles, customers who do not want to receive marketing offers through the mail or on the internet can contact us on 1300 722 275.
As the Federal Government introduces new privacy legislation, Voltex's privacy policies are reviewed and updated as appropriate.
More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.
Earn 1 point for every $1 (ex. GST) you spend.
You can now accumulate points with your purchases at Voltex, and use them to claim the rewards you want, when you want them.
Opt-in to the program anytime.
Earn 1 point per $1 (ex. GST) spent.
Redeem your gifts whenever you like!
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If you no longer require any unused product you bought, or you're not 100% satisfied, you can return them to us for a full credit. All we ask is that you send the items back to us in the original packaging, in saleable condition and packed in a suitable outer carton.
Once your return is received and processed in the warehouse (usually within 48 hours of receipt here), you will receive a credit for the items you returned.
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